An acquirer agreement is an agreement between you and the desired acquirer. An acquirer agreement with Clearhaus enables you to accept payments by Visa/Dankort, Visa, Visa Electron, Mastercard, Mastercard Debet and Maestro.
Apply for an Clearhaus agreement on https://apply.clearhaus.com
Subscriptions (recurring) in Clearhaus
It is of course possible to accept recurring payments (subscriptions) through Clearhaus. No extra application is needed – but Clearhaus will need to activate it on your agreement though.
It is also possible to make payouts through Clearhaus. This will enable you to transfer funds to cards, you don’t already have accepted payments from. Clearhaus will need to activate it on your agreement through.
It then needs to be activated on the QuickPay Manager.
The payout feature is named “Credit” with Clearhaus
The price for making a payout to a creditcard i €3 per transaction.
When Clearhaus approves your agreement, they handle the signup for 3-D Secure for both VISA and Mastercard.
Please note, that there can go up to 10 days before Mastercard activate your account for 3-D Secure.
Each Clearhaus account has a set of Transaction rules from Clearhaus. This can e.g. be a maximum amount that can be processen in a given period, or that all payments must go through 3-D Secure.
After filling in the Clearhaus API Key in the QuickPay Manager, click on [See account info] to see your rules.
Reject authentication if not fully 3-D Secure
Some merchants will get payments rejected by Clearhaus with an error message of “not fully 3dsecure”. “Not fully 3dsecure” means that the cardholder has not confirmed their identity in the 3-D Secure flow. Reasons for this includes that the card issuer does not support 3-D Secure or has a temporary problem on the 3-D Secure service.
You can check if a payment has been “fully 3dsecure” on the 3-D Secure Status. 3-D Secure Status = Y means that the cardholder has been “fully” through 3-D Secure.
On the specific rejected payment there is unfortunately nothing we can do. I some cases it will be possible to contact Clearhaus, and hear about the possibility of removing the rule or adjust to only require “some 3dsecure”.
Set up Clearhaus in QuickPay
Log in to the QuickPay Manager on manage.quickpay.net
Go to Settings > Acquirers > Clearhaus
Now go to clearhaus.com, log in and click the settings icon in the top left corner next to your shop name, now select API keys.
(Click to enlarge)
Now click the Click to reveal icon and copy the key (Click to enlarge)
Jump back into the QuickPay manager and paste your Clearhaus API Key into the API key field, and enable the Clearhaus acquirer. Once your key as been pasted in you will see a See account info button, when clicking this button your agreement data including transactionrules are revealed.
The reference on transaction between QuickPay and Clearhaus.
The order id you send to QuickPay shows in Clearhaus in the field Reference.
Clearhaus error codes
You can find a list of error codes from Clearhaus on their website
Contact QuickPay Support