Manage your account

Authorize mails

It is possible to get an email for each authorization on your merchant account.

Can we send custom and order details to QuickPay?

Yes you can. When using the so called "custom variables" you can send extra information to QuickPay when doing an authorize or subscribe.

Can we switch from another gateway to QuickPay?

If you want to switch from another payment gateway to QuickPay, simply send an email to migrations@quickpay.net.

Can we use iframe

Yes. To use iframe, add /framed to the request url. Some operation systems, eg. iOS,...

Card logos

If you are in need of card logos for your website, we recommend you visit Kortlogo.dk.

Create new merchant

A user at QuickPay can have agreements with multiple accounts (web shops). To create a new merchant with your existing user

Data processing agreement

A data processing agreement descibes amongst other things how personal data is handled.

Error messages

On this page you can find some of the error messages merchants will meet from time to time, when transactions are rejected, or while setting up a QuickPay integration.

Export transactions to a .csv file.

Sometimes it's necessary to export your transactions to a file, which you can send to your accounting or even your bank.

Google Analytics

In some cases you will experience that QuickPay will be registered as the source in Google Analytics.

How to refund a payment

Once a payment is captured, you will be able to refund the money back to the cardholder.

How to transfer the ownership of an account

he former owner of the QuickPay account must login to the account and navigate to Setting > Users, and then invite th email address of the...

Merchant not participating

The most common reason for 'Merchant not participaing' is when testing your acquirer agreement through QuickPay Manager.

Migrering af Klarna

Klarna has different versions of their products. The implementation Here at QuickPay we have used the implementation called "Klarna Payment Methods” for many years.

Payouts

With QuickPay you can create payouts to creditcards. The feature is called Payouts and you do this with either a payment link...

QuickPay Account

In this article we have collected some of the most frequently asked questions regarding a QuickPay account.

QuickPay Invoice

The first of every month, merchants are invoiced for their use the previous month.

Safety & QuickPay

QuickPay payment solution uses SSL-encryption when communicating with acquirers. Likewise SSL/TLS-encryption is used in communication between customers...

Transaction fees

As per January 1st 2018 the rules regarding surcharging has been changed. These rules have been changed

QuickPay Manager

Fraud Filter

With Fraud Filter merchants can design their own fraud system. If a payment is marked as "Possible fraud" it does not necessarily mean that it is fraud,...

How to change language

If you wish to change your user language in the QuickPay manager, click the Leave Merchant button in the top left, next to your account name.

Payment methods

Using 'payment methods' it is possible to set and limit the payment methods shown for the customer in the payment window.

Payment window

This article runs through the different options a merchant has to change the payment window through branding and how to setup your own logo in the payment window.

Users

Everyone whom wishes to use QuickPays services needs to have a user at QuickPay. A QuickPay user is individual and follows the creator.

Need help?

Contact QuickPay support